Cross-Border
E-Commerce (EC) Support

Bring your products of local pride to the global stage!

With our cross-border e-commerce services,

we guarantee support that only we – with our expertise – can provide.

Do you face any of the following challenges
specific to cross-border e-commerce?

Difficulty understanding consumer insights in the target country
Uncertainty about the customer journey of overseas consumers
Lack of understanding about the differences in specifications for social media, advertising, and more, compared to Japan
Inexperience with the business flow in foreign markets
Challenges in effectively communicating with local advertising agencies

The Digital X provides you with highly replicable cross-border e-commerce strategies, backed by our experience in expanding our own brand overseas.

What we do in global BtoC marketing support

Whether your company is looking to kick-start cross-border EC or has already begun doing so, leave it to The Digital X.

We are experts in cross-border EC, who support you every step of the way.

In-Depth
Market Research

Our team of native local marketers and global marketing experts will leverage their specialized knowledge to support every aspect of your market entry decision. This includes analyzing local competition, market potential, and unique business practices.

Strategy Planning and Development

In overseas B2B digital marketing, the process from website traffic generation to list building, lead nurturing, and customer conversion is entirely from what works in Japan.

Our global digital marketers, who understand the personas and customer journeys specific to each target country, will provide your company with effective, profitable, and results-driven digital marketing strategies.

Implementation of cross-border EC measures

We execute lead generation strategies across various channels, including SEO, advertising, social media management (on the most popular local platforms), and YouTube operations.

Our specialists in each channel will flawlessly carry out your digital marketing strategy and continuously improve it through the PDCA (Plan-Do-Check-Act) cycle.

Content Curation and Creation by Natives

Since The Digital X hire talents regardless of one's nationality, our foreign employees and partners create web articles, video content, and other creative materials tailored to the target country from a B2B marketing perspective.

Simple translations from Japanese do not convey the intended message effectively; only content that resonates in the target country will deliver the desired results.

Project
Management

We also offer project management services for ongoing B2B marketing projects. Our CEO, Naraoka, has over 10 years of experience managing international projects.

If your company is specifically looking for a project manager, feel free to consult with us.

Our Strengths in
Cross-Border EC Support

We have an internationally-marketed proprietary product

The Digital X has a self-developed outdoor winter sports brand called "OWL OPTICAL", specializing in the production of ski googles that is currently being sold worldwide. Our cross-border e-commerce support is not just theoretical; but based on highly replicable know-how accumulated through our hands-on experience with OWL OPTICAL.

We don't claim to cover every country on Earth! Instead, we focus on providing services exclusively in countries where we have lived or where our team members are originally from, ensuring that we offer expertise and proven success in those regions.

Be it linguistically or culturally – The Digital X understands that simply translating content into English isn't enough to deliver real value.

奈良岡和也

Kazuya Naraoka

CEO/Founder

門田　光正

Mits Kadota

Global SEO Specialist

アズーリ・ジャミル

Azri Jamil

CTO Partner

ジア　ユウ

Jia Yu

Digital Marketer

Diverse Team Members from Various Nationalities

At The Digital X, we bring together specialists from diverse nationalities and backgrounds. Even within the realm of digital marketing, methodologies and values vary from one country to another. Even within our company, we constantly engage in discussions from different perspectives to find the optimal solution for our clients. Rather than adhering to rigid, one-size-fits-all approaches, we provide our clients with flexible and cutting-edge digital marketing strategies.

[Countries We Provide Services]

Thailand/Malaysia/Australia/South Korea/Vietnam/United States/Indonesia/Singapore/India

The Digital X's Flow of
Cross-Border EC Support:

Issue Identification and Needs Assessment

We conduct a thorough session to understand your company's challenges, services, and objectives. Together, we establish goals, timelines, and budgetary considerations.

As your business partner, we align our perspective to ensure mutual understanding and collaboration.

Proposal and Confirmation of Strategies

We propose solutions to address your challenges, ensuring that the strategies presented are tailored to deliver results specifically in the target countries.

By focusing only on initiatives proven to yield results in those markets, we enhance the likelihood of business success.

Implementation of Strategies and Reporting

Not only our team of experts are well-versed in overseas digital marketing, but executes the promotions.

We provide detailed reporting that encompasses the rationale behind each strategy and includes insights into the finer details of the campaign.

Subsequent Improvements and Proposal of Measures

There is no measure that will be 100% successful from the beginning. There will always be improvements for the next time, so we will continue to operate the campaign to make it even better.

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Cross-Border
E-Commerce (EC) Support

Do you face any of the following challenges
specific to cross-border e-commerce?